Create a T&M Ticket

The T&M module allows authorized field personnel to create tickets for out-of-scope tasks such as ad-hoc or evolving work from the field using their mobile device. Each ticket includes:

• A work description
• Estimated costs by category (labor, materials, equipment) with cost code
• Planned timeline, required manhours, crew size, and relevant attachments. 

Once saved, the ticket is forwarded to the project manager for review.

To create a T & M ticket

• Open the T & M module of the project from the Linarc OneApp.
• Tap the plus button at the bottom-right

The ticket creation wizard starts:

Enter the details and values:

• Ticket name - Enter a title for the T & M work shortly describing it
• Cost Code- The cost code of the work. 
  • Tap inside the field. 

The cost codes for the T&M task in the company-level master list are shown:

• Select the code  
• Description - Enter the detailed description of the work  
• Estimates - Enter the planned costs for material, labor, and equipment usage in the respective fields. 

Tip: If you are uncertain about the costcode and the estimated costs for labor, material and the equipment, you can skip adding these values. These will be fill-in appropriately by the project manager who reviews and approves the work.  

• Crew and Effort hours -  Enter the estimated number of crew members to be deployed and the total time required to complete the work. 

• Dates - The proposed timeline for the work

• Tap inside the field, select the start and end dates, and tap 'Done' 
• Attachments- Add photos or documents supporting the work description. (Optional)
  • Tap the '+' button

• Select 'Camera' to instantly take a photo from your device camera and attach
• Select 'Library' to add an item from your device's gallery
• Repeat the process to add more attachments
•  Once you are done, tap 'Request for Approval.'

The ticket moves to your project manager for their review.