Resolve a T&M Ticket

At any stage during the execution or completion of a T&M work item, the responsible foreman can record the actual costs incurred for materials and equipment as applicable. Once the work is completed, the foreman signs off and marks the ticket as 'Resolved'. 

• Cost values can be entered manually with detailed line items or uploaded by scanning relevant invoices. The system uses automated recognition to extract and populate the cost data accordingly.
• Any number of invoices and receipts can be entered at any time until the ticket is marked as resolved
• Labor costs are automatically pulled from timecard submissions made by crew members.
• When a ticket is marked as Resolved, it is routed to the site superintendent representing the general contractor for inspection and approval.

This article outlines the steps for entering cost details and resolving a T&M ticket.

To add the cost values

• Ensure that you have opened the T&M ticket. If not:
  • Open the T&M module for the project in the Linarc OneApp.
  • Go to the 'In Progress' tab and tap the tile to open the ticket.

The process for adding cost values is similar for both Material and Equipment. This article uses Equipment costs as an example.

• Scroll to the 'Equipment' section.
• Tap 'Add' to begin entering cost details.

You can add cost values in one of the following ways:

• Manually
• By uploading an invoice or receipt

Add cost values manually

• Fill in the invoice or receipt details:
  • Receipt Name – A label to identify the document
  • Vendor Name – The company that supplied or rented the equipment
  • Date – Use the date picker to select the receipt date
  • Enter the equipment details, one row at a time:
  • Equipment Name – Descriptive name of the machinery or equipment
  • Equipment Code – Unique identifier or code for the item
  • Usage Hours – Total number of hours the equipment was used
  • Quantity – Number of equipment units deployed
  • Unit Rate – Hourly rate for the equipment
  • Total Cost – Auto-calculated based on usage hours, quantity, and unit rate
• Tap the plus (+) button at the bottom right to add additional items.
• Once all items are added, tap Done.

Enter the cost values by uploading the invoice/receipt

You can upload a receipt in two ways:

• Using an image from Camera – Capture a photo of the receipt instantly
• Using an image from Gallery – Select a saved image from your device

The system will automatically extract and populate the relevant cost details from the uploaded image.

• Review the extracted data and manually enter any missing information.

• Once all fields are completed, tap 'Done.'

On the next screen, each item will appear as a tile.

• Use the edit or delete buttons (top-right of each tile) to modify or remove entries.
• Tap 'Save' to finalize the changes.

You can return and add more receipts or cost entries at any time.

Adding Material Costs

• To add Material costs, follow the same steps as above by navigating to the 'Material' section instead of Equipment.

Mark the ticket as complete

After the work is finished and all associated cost details have been entered, you can mark the ticket as Complete. This action finalizes the entry and forwards the ticket to the general contractor for inspection and approval.

• Scroll to the bottom of the ticket screen.
• Tap 'Mark as Complete' to finalize
• Confirm your signature to resolve the T&M ticket. The app will prompt you to add your signature for endorsement. The app can automatically add your signature, provided it’s already registered in your profile. If not, draw your signature and tap 'Verify & Submit'

The status of the ticket moves to 'To Be Approved.' The site superintendent representing the general contractor get notified of the resolution. They can now inspect the work and approve the ticket for payment processing.