Respond to a chat

Modified on Wed, 30 Oct at 1:29 AM

You will get notified whenever there is a new message in any of the conversations in which you are a member. The notification is shown as the total count of new messages in all chats, beside the chat icon at the top-right.

Open a chat

  • Click the chat  icon at the top-right to open the list of conversations.

 

The number at the right of the topic indicates the count of new, unread messages in that chat.

  • Select a conversation to view its content and respond to it

The right pane shows the messages and image attachments from the participants in chronological order.

  • Enter your response message at the textbox at the bottom

You can also format your text using the options at the left and add image attachments from your local storage by clicking the image icon at the right

  • Click the blue arrowbutton to send your message

All selected participants will get notifications on the 'Collaboration' icon on the left menu.

The options on the top allow you to perform various actions in the conversation:

View members

The 'participants' icon shows the number of members in the chat group.

  • Click the icon to view the list of members in the conversation:

  • Click at the top to return to the chat window

Add new members

  • Click the icon to add new participants to the conversation.

The 'Select People' pop-up shows the list of persons eligible for adding to that conversation. For example, if the conversation is for a specific change order, the team members of only those companies participating in it and not yet added are shown.

  • Select the people and click 'Add Members' 

The persons are included as participants in the conversation.

Remove a member form a chat

  • Click the 'participants' icon shows the number of members in the chat group

  • Click the checkboxes present at the top corner of the participant's name
  • Click the 'Delete' icon on the left to remove them from the chat

The employees are removed from the conversation.

View and download the attachments

The'attachments' icon shows the number of images uploaded to the chat by different members.

  • Click the icon to view the attachments:

 

The right pane shows the thumbnails of all attachments. Each thumbnail contains the file name, the person who uploaded it, and the attachment date. 

  • Hover your mouse over a thumbnail to view the options

  • Click icon_image_expandto expand the image.
  • Click icon_image_expandto download the image to your device.
  • Click icon_image_expandto copy the URL of the image if you want to share the image with someone through any out-of-band communication.


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