The general contractor has the authority to decide whether an RFI is forwarded to the design team, including architects/engineers depending on their context. For example, the GC can reject trivial RFIs, or those not requiring the design team's intervention. If required, the GC PM may use the in-built collaboration to clarify the queries by themselves.
- Only the RFI manager of the general contractor has the ability to reject the RFIs assigned to them.
- The RFI manager can decide whether to forward an RFI to the architect or reject based on their review.
- The rejected RFIs are automatically closed and notified to the participants.
To reject an RFI
- Open and review an RFI. See Review an RFI for more details.
If the RFI does not deserve to be forwarded to the architect/engineer:
- Tap the button on the top right.
The RFI is automatically closed. The status of the RFI changes to 'Cancelled.' It moves to the 'Closed' column of the RFI interfaces of all participants with the status 'Rejected.' All participants get a notification and can open the RFI from their project management console and download a PDF version for record purposes. See View and Download RFIs for guidance on this.
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