Frequently Asked Questions
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    Frequently Asked Questions


      Article Summary

      How do I know there is a new message for me?

      You will get a notification whenever there is a new message in any conversation on which you are a member. You can directly open the conversation and respond to it by touching the notification.

      How do I privately chat with a team member?

      Create a new general chat with a topic describing the subject of your conversation and add the team member as a participant to the chat. The created chat topic is private and shared only between you and the added member. See Start a chat for more guidance.

      How to share photos and other documents?
      • Touch the paperclip icon beside the message box

      • Choose the source and item type to share:
        • Camera - Capture a new photo using your device's camera. Rotate/crop the photo as required before uploading the photo. The photo is instantly added to the chat.
        • Photo Library - Browse the picture you want to use from your device gallery. Rotate/crop the photo as required before uploading the photo. The photo is instantly added to the chat. 
        • Location - Share your current location on a map
        • Document - Upload a document file from your device's local storage
        • Scan Using Camera - Capture the image of a document using your device camera, edit it for size, orientation, skew correction, etc.,  and upload it to share.
        • Share Event - Schedule an event and share it with your team members
      How do I schedule meetings through the chat?
      • Touch the paperclip icon beside the message box
      • Choose 'Share Event'

       

      • Enter a title and a short description for the event, select criticality, and set the date and time of the event
        • Tap 'Send' to just pass the event to your team members.
        • Tap 'Set Reminder & Send' to automatically create a reminder on your device for the event, in addition to sending it to other members.
      • The event is shown as a message to your team members. They can touch the message to view the details of the event and set a reminder on their devices:


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