Reject an RFI
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Reject an RFI

The general contractor has the authority to decide whether an RFI is forwarded to the design team, including architects/engineers depending on their context. For example, the GC can reject trivial RFIs, or those not requiring the design team's intervention. If required, the GC PM may use the in-built collaboration to clarify the queries by themselves.

  • Only the PM of the general contractor has the ability to reject the RFIs assigned to them.
  • The PM can decide whether to forward an RFI to the architect or reject based on their review.
  • The rejected RFIs are automatically closed and notified to the participants.

To reject an RFI

  • Open and review an RFI as explained in the previous section 'Review an RFI.'

If the RFI does not deserve to be forwarded to the architect/engineer:

  • Click the button on the top right.

The RFI is automatically closed. It moves to the 'Closed' column of the RFI interfaces of all  participants with the status 'Rejected.' 

The status of the RFI changes to 'Cancelled.' It moves to the 'Closed' column of the RFI interfaces of all  participants with the status 'Rejected.' All participants get a notification and can open the RFI from their project management console and download a PDF version for record purposes. See View and download RFIs for guidance on this.

You can provide your clarifications through the in-built collaboration feature before rejecting an RFI. Click the button on the top right to start a chat session to respond to the queries. See Chat and collaborate on RFIs for more guidance.

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